- Support renewals: Processing of support renewals from quoting to customers to the point where the data is submitted for invoicing;

- Accounts receivable: Accounts receivable which includes the provision of credit management services, with responsibility for cash collections and accurate credit monitoring and the provision of revenue recognition services;

- Purchase to pay: Processing all supplier invoices from receipt of invoice, checking, authorisation and approval through to payment. Includes the processing of all employee expense claims from receipt of claim, checking, authorisation and approval through to payment;

- Cash management: The cash management process covers three distinct areas : forecasting investment, bank reconciliation and petty cash;

- General ledger/intercompany: Maintenance of the standard chart of accounts in order to complete month end closing in accordance with corporate guidelines. Also provide a standardised service for inter company transactions, to eliminate outstanding items on consolidation.

- Consulting: The setting up of consulting projects through to invoicing.