Platform modernisation will unlock the value in financial services firms’ data
Data has become the currency of the digital age, especially for financial institutions like banks and insurance companies writes EY’s Anna Gozdalik-Coakley. Whether it’s improving fraud detection, enhancing customer experience, or accelerating time-to-market for new products, the ability to manage and use data effectively is vital, she says. Done right, data drives growth and competitive advantage. Done poorly, it can become an expensive burden, introducing compliance risks, governance issues, and operational inefficiencies, she writes.

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Anna Gozdalik-Coakley is a Partner for EY Financial Services Data and Analytics practice.
This article appeared in the December 2024 edition.