RBC Investor Services: a leading investment service provider with true global reach
RBC Investor Services is a premier provider of investor services to asset managers, financial institutions and other institutional investors worldwide. Our unique approach to domestic and cross-border solutions, combined with award-winning client service and the expertise of 5,500 professionals in 15 markets, helps our clients achieve their ambitions.
 

RBC Investor Services ranks among the world's top 10 global custodians with USD 2.7 trillion (CAD 2.8 trillion) in client assets under administration and is a wholly-owned subsidiary of Royal Bank of Canada, one of the largest and most financially sound banks in the world.

Our complete range of investor services is supported by:
• a worldwide network of offices in 15 countries on four continents
• award-winning European transfer agency capabilities
• fund administration services in 13 global markets
• strong credit ratings: A2 (Moody’s), AA- (S&P)
• more than 100 years of experience in institutional financial services
• products and technology that meet our clients’ evolving needs
• top ratings for client service in industry client satisfaction surveys

Services offered
RBC Investor Services’ innovative solutions include global custody, fund and pension administration, shareholder services, distribution support, securities lending and borrowing, reconciliation services, compliance monitoring and reporting, investment analytics, and treasury services.
As part of a global solution suite, RBC's Investor Services offers extensive expertise in the provision of high quality, client focused custody and administration solutions to a wide range of sophisticated and mainstream retail and institutional collective investment schemes.
As part of a global solution suite, RBC's Investor Services offers extensive expertise in the provision of high quality, client focused custody and administration solutions to a wide range of sophisticated and mainstream retail and institutional collective investment schemes.

We partner with our clients, using our insight, global reach and commitment to excellence to enhance their business results – in the areas that matter most.

Commitment to excellence
We take pride in our commitment to deliver nothing less than excellence in everything we do.
Our investments in best-in-class client management tools, in long-term relationships with leading suppliers, and our advanced onshore and offshore fund servicing capabilities - these are only a starting point for delivering the day-to-day capability that our clients require to support their business. Through our in-house quality standards process, by in-depth client consultation and reviews, and by developing innovative products and services to meet clients’ needs, our goal is to continuously deliver exceptional client experiences.

In highly competitive global markets financial institutions need efficient and cost effective asset servicing solutions
to maximise results. At RBC Investor Services, our whole business approach is geared to exploring, developing and implementing solutions to enhance services to your business and your investment clients. Our local, offshore and onshore expertise, coupled with our global reach and operating model, can help you access new markets, develop your business and succeed in delivering highly cost efficient and effective solutions to your clients.

Global reach
In-depth expertise in global markets is critical. Our institutional client base includes some of the world’s leading asset managers, pension plans and insurance companies. And our market insight, complemented by our extensive range of investor products and services can help you maximise your operational efficiency, minimise risk, add value to your clients and optimise your financial benefits. Our global capability and partnership approach also allows us to support your market and product expansion and enhance the service model to your clients - whichever international markets you choose to operate in.

RBC Investor Services in Ireland - alternative investments and offshore expertise
As part of a global solution suite, RBC Investor Services Ireland offers extensive expertise in the provision of high quality, client focused custody and administration solutions to a wide range of sophisticated and mainstream schemes. Examples of these include the following: UCITS and non UCITS Fund Structures, Structured Products, Alternative Investment Funds, Multi Manager Funds, Pooled Funds, Liquidity Funds, Fund of Funds and Fund of Hedge Funds.
This article appeared in the September 2012 edition.